Service Request Ticket - # 33915

Service Request Information

CONTACT Name Loving, Mollie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2009 09:58 AM
Department Disability Access Services Phone 88250
Location Email lovingm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090302[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFN7CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6A:A0

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 24, 2009 01:57 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 24, 2009 01:57 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 24, 2009 01:57 PM 
****This is an email****
It worked!  Thanks so much.

Mollie
ODS
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Brian Berkley Sep 24, 2009 01:34 PM 
****This is an email****
Mollie,

If you open up the calendar by right-clicking on
it, and selecting properties, there is a read-only
checkbox.

Uncheck that, and it should work.
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Cinthya Mendez-Garcia Sep 24, 2009 09:58 AM 
says brian was there working on suzie's computer
and says he updated thunderbird for her but now is
is unable to schedule anyone's calendar but her own.


available times:

today all day.
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