Service Request Ticket - # 33921

Service Request Information

CONTACT Name Van Steeter, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2009 01:09 PM
Department Social Science/ Geography and Sustainability Phone 88855
Location Email vanstem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080621[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Apple iMac, 20-inch, 2.66HGz Intel Core 2 Duo #Z0FE
Serial No. SQP8490SCZE6 Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software MS Office MAC 2008 from P0068701, Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools) and iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand)

Wired NIC 00:23:32:98:B7:F9


Wireless NIC 00:23:12:1D:7C:47


Bluetooth NIC 00:23:12:42:91:48

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Chris Marsaglia Sep 24, 2009 01:49 PM 
He called and said thank you for all the help.
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Brian Berkley Sep 24, 2009 01:30 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 24, 2009 01:30 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 24, 2009 01:30 PM 
****This is an email****
Mark,

Dreamweaver is under the Adobe Web Premium CS4
folder on the Start Menu.

We upgraded the terminal servers to Office 2007
and Adobe Web Premium CS4.
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Chris Marsaglia Sep 24, 2009 01:09 PM 
He cannot find dreamweaver. Tries to access uit 
over remote desktop but cant find it
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