Service Request Ticket - # 33923

Service Request Information

CONTACT Name Kharitonova, Yuliya   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2009 01:56 PM
Department Multicultural Student Services Phone 88424
Location Email kharitoy@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030829[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. g8f0y411 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047320

Wired NIC 00:0C:F1:EA:0E:3C

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 24, 2009 02:04 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 24, 2009 02:04 PM 
Dreamweaver is under the Adobe Web Premium CS4
folder on the Start Menu.

We upgraded the terminal servers to Office 2007
and Adobe Web Premium CS4.

The older version is still available on TS9.WOU.EDU
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Chris Marsaglia Sep 24, 2009 01:56 PM 
She goes through remote desktop and she cant find 
photoshop or illustrator. And it seems that some 
other icons are missing
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