Service Request Ticket - # 33948

Service Request Ticket - # 33948

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Service Request Information

CONTACT	Name	Student, Student	Date	Sep 25, 2009 11:10 AM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20050323 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
	Serial No.	JZ5R981	Location	PDR
	CPU	Pentium 4-3.2GHz
	OS	Unknown	Software	MS Office Pro 2003 from TRI Site License
	Wired NIC	00:12:3F:97:14:80

TECHS	Submitted by	Chris Marsaglia	Contact	cmarsaglia07@wou.edu	88925
	Primary Technician		Contact	hutchinsont@wou.edu	88010

Tracking

Entered by	Date	Memo
Teresa Hutchinson			Email Public
Entered by	Date	Memo
Teresa Hutchinson	Nov 23, 2009 10:44 AM	Task reassigned to Teresa Hutchinson.	Add Attachment
Teresa Hutchinson	Nov 23, 2009 10:44 AM	Task reassigned to Teresa Hutchinson.	Add Attachment
Teresa Hutchinson	Nov 23, 2009 10:44 AM	**This is an email** A tech came about a month ago and installed it on our other Vet Clerk computer. He was unable to get it to work on the original computer. So it is functional at this time. Twi Tish Registrar's Office Western Oregon University 345 North Monmouth Ave Monmouth, OR 97361 Phone: 503-838-8185 Fax: 503-838-8923 Office: 503-838-8327	Add Attachment
Teresa Hutchinson	Nov 20, 2009 03:35 PM	**This is an email** Hi Leonard, I'm hoping you can help us. We have a service request for a Jesse Poole regarding being able to print to the Dymo Label Writer. Do you know if we can still help with this or if it has been taken care of? Just let us know, we'll be happy to help! Thanks!	Add Attachment
Chris Marsaglia	Oct 06, 2009 01:07 PM	He just found a box of the correct labels. So you can come back and trouble shoot now...YEAH!	Add Attachment
Casey Sonflieth	Sep 30, 2009 10:56 AM	Jesse Poole called to ask the status and wanted help asap	Add Attachment
Brian Berkley	Sep 25, 2009 02:01 PM	Task reassigned to Adam Wehner.	Add Attachment
Chris Marsaglia	Sep 25, 2009 12:25 PM	He called but he'll need done by monday	Add Attachment
Chris Marsaglia	Sep 25, 2009 11:10 AM	Printer Dymo Label Writer 400 is giving print errors and just doesn't do anything.	Add Attachment