She emailed back and said that she hasn't had any 
problems lately.

Status changed from (7) Waiting for Contact to (1) Pending

Priority changed from (3) Priority to (2) High Priority.

Status changed from (1) Pending to (7) Waiting for Contact

****This is an email****
Hello:
For a year now (really) I have been unable to 
print from my office computer in HSS 320.  
Attempts to print a document fail.  The message I 
eventually get is that the print spooler is not 
running.  Then I try to add a printer, but I 
can't because the Print Spooler is not running.  
I have to log on to the student worker's computer 
in the Humanities office to print anything from 
there.  This is extremely inconvenient when I am 
working with a student in my office, or under 
time pressure to print something for class, 
especially when the student worker or one of the 
adjunct faculty is already using the computer.  
This is a source of continued aggravation for me. 
 
I have filed reports to have UCS staff look at 
the computer several times over the last year, 
and each time the person researches the problem 
and does something and it might seem to be fixed 
until the next time I turn on my computer, when I 
again get the Print Spooler error.
 
Please send someone who really knows what they're 
doing with the networked printer system, and 
knows how to uninstall any traces of networked 
printing on my computer and reinstall the current 
version of the printer networking software from 
scratch.  Please test it multiple times, after 
restarting the computer.
 
Thanks,

Ann Bliss
Associate Professor of English
Division of Humanities
Western Oregon University
Monmouth, OR  97361
503.838.8368