Service Request Ticket - # 33985

Service Request Information

CONTACT Name Kerekes, Earlee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 28, 2009 07:34 AM
Department Disability Access Services Phone 88591
Location Email kerekese@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20060626[Edit Inv] (opens in a new window) Bldg/Room APSC 405
Service Tag DMC3WC1 Description Dell Latitude D620, 2.00GHz, 4M L2 Cache, 667Mhz
Serial No. DMC3WC1 Location Notetaker laptop #1

CPU Intel Core 2 Duo T7200(4MB,2GHZ667MHz)


OS Software MS Office 2007 Pro Plus from P0061159 installed as Office Pro 2003

Wired NIC 00:18:8B:CB:02:99


Wireless NIC 00:1B:77:02:00:6C


TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ellism@wou.edu 88629

Tracking

Entered by Date Memo
Michael Ellis
Email

Public

Entered by Date Memo
Michael Ellis Sep 28, 2009 10:02 AM
Status changed from (1) Pending to (5) Completed
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Michael Ellis Sep 28, 2009 10:02 AM
I went over and stopped the Intel wireless config,
and setup windows to connect to wireless and
sync'ed the laptops.
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Casey Sonflieth Sep 28, 2009 07:34 AM
she said that skype is not working and that she 
needs it by 10am today so this is urgent!
she said that it is not loading up.

Phone: 8-8591
Email: kerekese@wou.edu
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