Service Request Ticket - # 33997

Service Request Information

CONTACT Name Cuthbertson, Laurel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 28, 2009 09:12 AM
Department The Research Institute Phone 88789
Location Email cuthberl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080650[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description HP LaserJet P3005dn Printer #Q7815A#ABA
Serial No. CNG1X10516 Location PDR - Picked up by PP on 12/8/10

Model Q7815A Hostname ergo.wou.edu
Notes Ink/Toner Refill

Wired NIC 00:1F:29:25:A6:48

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Oct 19, 2009 09:43 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Oct 19, 2009 09:43 AM 
Paul and I got Ergo back up and running.  The
switch port that the printer was hooked into was
locked up.
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Brian Berkley Sep 28, 2009 09:57 AM 
Task reassigned to Adam Wehner.
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Casey Sonflieth Sep 28, 2009 09:12 AM 
she is calling back saying that there HP printer 
is not working again. and it is jamming up again. 
they were able to use it for a couple documents 
but now it is doing the same problem all over 
again.

Phone: 8-8789
Email: cuthberl@wou.edu
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