Service Request Ticket - # 34002

Service Request Information

CONTACT Name Graber, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 29, 2009 08:12 AM
Department Graduate Studies Phone 89524
Location Email graberb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060331[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0629YB00D8 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 license from P0059051

Wired NIC 00:14:4F:48:83:56

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Cinthya Mendez-Garcia Sep 29, 2009 10:38 AM 
Task reassigned to Self Resolved.
 Add Attachment
Cinthya Mendez-Garcia Sep 29, 2009 10:38 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Cinthya Mendez-Garcia Sep 29, 2009 10:38 AM 
someone helped her with this.
Add Attachment
Cinthya Mendez-Garcia Sep 29, 2009 08:13 AM 
printer # 20080695[Edit Inv]
 Add Attachment
Cinthya Mendez-Garcia Sep 29, 2009 08:12 AM 
says when she prints it is not printing to admin
104 reg bart printer, would like that printer to
be her default printer. 

she has a thin client
 Add Attachment