Service Request Ticket - # 34013

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 29, 2009 10:08 AM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080625[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Mac Pro, One 2.8GHz Quad-Core Intel Xeon #Z0EM
Serial No. G88492A8XYL Location PDR

CPU One 2.8GHz Quad-Core Intel Xeon


OS MAC OS X 10.5 (LEOPARD) Software MS Office Pro 2008 for MAC from P0068701, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488. (UPGRADED Adobe Creative Suite Prem CS2 V2 Mac License from P0056554, Macromedia Studio 8 with Flash Pro from P0058823)Adobe Design Premium CS5 Mac from P0075227 installed as CS4 Design Premium, Upg to Lion from P0081770 and Mt Lion from P0087090, Adobe CS6 Design &Web Prem from P0090067

Wired NIC 00:23:32:2E:32:30

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 05, 2009 08:10 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 05, 2009 08:10 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 01, 2009 11:59 AM 
needed to change outgoing server address from
cougar to outgoing
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Cinthya Mendez-Garcia Sep 29, 2009 10:08 AM 
says she is unable to send email says when she
tries to send a new message the send button is
greyed out. but can recieve email. she is using
the email through MAC. she has a mac computer.
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