Service Request Ticket - # 34015

Service Request Information

CONTACT Name Graber, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 29, 2009 10:37 AM
Department Graduate Studies Phone 89524
Location Email graberb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060331[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0629YB00D8 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 license from P0059051

Wired NIC 00:14:4F:48:83:56

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 29, 2009 12:01 PM 
Task reassigned to Brian Berkley.
 Add Attachment
Brian Berkley Sep 29, 2009 12:01 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Brian Berkley Sep 29, 2009 12:01 PM 
put docs back, is not getting H as homeg isn't
back up yet
 Add Attachment
Cinthya Mendez-Garcia Sep 29, 2009 10:38 AM 
she is also missing a folder: 
shortcuttomydocuments - was on the desktop
 Add Attachment
Cinthya Mendez-Garcia Sep 29, 2009 10:37 AM 
she has a thin client
 Add Attachment
Cinthya Mendez-Garcia Sep 29, 2009 10:37 AM 
she is missing her desktop files, 

Fall2009degreegraduates - this is an excel doc. 
matcompletesfall2009.doc - word document
 Add Attachment