Service Request Ticket - # 34017

Service Request Information

CONTACT Name Stewart, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 29, 2009 10:59 AM
Department The Research Institute Phone 88402
Location Email stewarm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20041068[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 4600 - TRI Purchased - TRI# 87321018
Serial No. Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:11:11:20:00:AB

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Oct 15, 2009 08:52 AM 
Status changed from (1) Pending to (5) Completed
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Casey Sonflieth Sep 30, 2009 10:35 AM 
he is back in the office and now he needs someone 
to come back over and finish setting up.
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Todor Todorov Sep 29, 2009 02:48 PM 
Priority changed from (1) Highest Priority to (2) High Priority.
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Todor Todorov Sep 29, 2009 02:39 PM 
Task reassigned to Todor Todorov.
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Todor Todorov Sep 29, 2009 02:39 PM 
I saved his files to a flash drive and I'm
reimaging the computer
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Cinthya Mendez-Garcia Sep 29, 2009 11:00 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Cinthya Mendez-Garcia Sep 29, 2009 11:00 AM 
he is working on a grant and needs to be able to
get in.
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Cinthya Mendez-Garcia Sep 29, 2009 10:59 AM 
he logs in successfully into the machine but his
desktop is not showing up non of his things are
there it is a generic desktop.
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