Service Request Ticket

Service Request Information

CONTACT	Name	Hall, CM	Date	Sep 30, 2009 08:11 AM
	Department	College of Education	Phone	88731
	Location		Email	hallcm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20050981 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Inspiron 700m Pentium M, 2GHz, 400MHz, 12.1in WXGA
	Serial No.	CP9WB91	Location	PDR
	CPU	Pentium M 2.0 GHz
	OS		Software	MS Office Pro 2003 from P0056071
	Wired NIC	00:12:3F:6A:C4:20
	Wireless NIC	00:16:6F:30:A5:A1

TECHS	Submitted by	Casey Sonflieth	Contact	csonflieth06@wou.edu	88925
	Primary Technician		Contact	jjohnson09@wou.edu	88925

Entered by	Date	Memo
Joshua Johnson			Email Public
Entered by	Date	Memo
Casey Sonflieth	Oct 14, 2009 04:13 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Joshua Johnson	Oct 14, 2009 04:13 PM	completed, replace the DVI cable with a VGA cable.	Add Attachment
Casey Sonflieth	Oct 14, 2009 04:12 PM	Task reassigned to Joshua Johnson.	Add Attachment
Adam Stubblefield	Oct 01, 2009 04:54 PM	called to check on her task, would like to return the monitor if not compatible.	Add Attachment
Casey Sonflieth	Sep 30, 2009 08:12 AM	she will be in her office all day and would like a phone call before someone heads over	Add Attachment
Casey Sonflieth	Sep 30, 2009 08:11 AM	she said she got a new monitor on her desk. and she said that one of the cables that connects from the computer to the laptop does not have room for the cord. and she is wondering if someone from here can help her out. Phone: 8-8731 Email: hallcm@wou.edu20050981	Add Attachment