Service Request Ticket - # 34045

Service Request Information

CONTACT Name Borst, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2009 08:24 AM
Department Business Services Phone 88284
Location Email borsts@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070980[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 9TFYBG1 Description Dell OptiPlex 755, 2.66GHz, 4M, VT, 1333MHz FSB
Serial No. 9TFYBG1 Location 007

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065892 installed as Office Pro 2003

Wired NIC 00:1E:C9:76:EF:4C

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Casey Sonflieth Sep 30, 2009 08:44 AM 
Status changed from (1) Pending to (5) Completed
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Casey Sonflieth Sep 30, 2009 08:44 AM 
Task reassigned to Self Resolved.
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Casey Sonflieth Sep 30, 2009 08:44 AM 
she called back saying to cancel the task, she 
fixed it
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Casey Sonflieth Sep 30, 2009 08:24 AM 
she is not able to get into banner or anywhere on 
the internet. and she has tried restarting her 
computer too and it still is doing the same thing

Phone: 8-8490
Email: borsts@wou.edu
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