Service Request Ticket - # 34046

Service Request Information

CONTACT Name Habermann, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2009 08:55 AM
Department Student Engagement Phone 88659
Location Email habermam@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070429[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 6XRYYD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003, MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:68:C5:51

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Oct 01, 2009 10:11 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Oct 01, 2009 10:11 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Oct 01, 2009 10:11 AM 
Installed it for her from \\zelmo\ and everything
worked.
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Casey Sonflieth Sep 30, 2009 08:55 AM 
she has had two people come over and tried to 
install meeting matrix. and now it pops up with 
contact info for the company and she called them 
and they said that she needs admin rights to 
install it. and now she is asking for someone to 
come over and help her so she can have meeting 
matrix. she is really needing this task to be 
done asap. it is holding her work up

Phone: 8-8659
Email: habermam@wou.edu
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