Service Request Ticket - # 34048

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2009 09:06 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070114[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 26GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2003 from student licenses

Wired NIC 00:1A:A0:53:00:B1

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Nov 02, 2009 04:33 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Nov 02, 2009 04:33 PM 
I looked at the computer.  It is working fine.  It 
must have been a glitch in the network that kept it 
from getting its domain data.
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Casey Sonflieth Sep 30, 2009 09:23 AM 
Comp: 20070131[Edit Inv] REF 18
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Brian Berkley Sep 30, 2009 09:16 AM 
Task reassigned to Adam Wehner.
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Casey Sonflieth Sep 30, 2009 09:06 AM 
she has a printer that will not let anybody log 
into it. it is also called REF 114

Phone: 8-8441
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