Service Request Ticket - # 34060

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2009 11:11 AM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051151[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB009B Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:9D:CC

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Oct 19, 2009 08:47 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Oct 19, 2009 08:47 AM 
Working fine
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Lance Jewett Oct 19, 2009 08:33 AM 
Task reassigned to Lance Jewett.
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Brian Berkley Oct 13, 2009 11:07 AM 
Janeanne,

Does the thin client in the reference area this
task refers to still have issues connecting?

It appears to be functioning normally from this end.
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Christian Rogers Sep 30, 2009 11:13 AM 
Thin client will not connect to the terminal 
server. Thin client won’t shut down 
W# 20051151[Edit Inv]
Reference area of Library
Available all day long
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