Service Request Ticket - # 34080

Service Request Information

CONTACT Name Eliassen, Lenore   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2009 02:14 PM
Department Creative Arts Phone 88461
Location Email eliassl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031186[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224N9NV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software Cubase SE, Adobe Creative Suite Premium v1.3 MAC License (P0052524), MAC OSX10.5 leopard upgrade(originally 10.3) on P0063761

Wired NIC 00:0A:95:B7:9D:FA

TECHS Submitted by Kayla Fordham Contact kfordham08@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Jordan Colton Jan 06, 2010 12:08 PM 
I re-installed the OS and began installing
programs on the machine and lance finished it up
for me while i was gone for christmas break
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Jordan Colton Jan 06, 2010 12:08 PM 
Task reassigned to Lance Jewett.
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Jordan Colton Jan 06, 2010 12:08 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Dec 09, 2009 08:39 AM 
Lenore called the SRD and myself asking about the 
status of this since it had been about a month.  
I emailed Brian and made him aware of this task 
and the situation.
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Jordan Colton Dec 03, 2009 01:21 PM 
Task reassigned to Jordan Colton.
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Lance Jewett Nov 02, 2009 09:00 AM 
It is the G5 sitting on the tech table
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Nathan Higginbotham Oct 30, 2009 09:56 AM 
What is the status of this computer? Was it taken
back?
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Richard Kavanagh student Oct 19, 2009 10:07 AM 
Task reassigned to UCS Tech.
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Nathan Higginbotham Oct 16, 2009 09:22 AM 
Task reassigned to Richard Kavanagh.
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Richard Kavanagh student Oct 15, 2009 08:51 AM 
That computer is currently in ITC 007 being rebuilt
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Kayla Fordham Sep 30, 2009 02:15 PM 
There is a hard drive failure on a Mac in the 
conference room in Rice Auditorium.
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