Service Request Ticket - # 34086

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2009 03:15 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070130[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag 4FGBBD1 Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 4FGBBD1 Location PDR pile

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2003 from student licenses

Wired NIC 00:1A:A0:53:0E:52

TECHS Submitted by Kayla Fordham Contact kfordham08@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Oct 05, 2009 09:09 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Oct 05, 2009 09:09 AM 
Task reassigned to Lance Jewett.
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Lance Jewett Oct 05, 2009 09:09 AM 
Looks like this one is REF 31 which i picked up
and reimaged it. This was part of another task for
Lori.
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Brian Berkley Sep 30, 2009 08:31 PM 
system is not online to reboot
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