Service Request Ticket - # 34113

Service Request Information

CONTACT Name Kazerouni, Rahim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2009 10:19 AM
Department Natural Science Division Phone 88489
Location Email kazeror@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030636[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag 7SC0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. 7SC0Y41 Location ITC 207 Storage

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5A:40


TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public

Entered by Date Memo
Jordan Colton Oct 01, 2009 02:56 PM
Status changed from (7) Waiting for Contact to (5) Completed
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Jordan Colton Oct 01, 2009 02:56 PM
Fixed his problem. Youtube is working now.
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Jordan Colton Oct 01, 2009 01:28 PM
Task reassigned to Jordan Colton.
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Jordan Colton Oct 01, 2009 01:28 PM
Status changed from (1) Pending to (7) Waiting for Contact
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Jordan Colton Oct 01, 2009 01:25 PM
****This is an email****
Hey this is Jordan with the UCS. I am emailing you
in regards to your service request for youtube not
working in your office. So if you open an internet
browser and go to www.adobe.com and off to the
right side there is a button that says "Get Adobe
Flash Player". Click that and install that, and
that should take care of your problem! If you are
still having problems please email me back and we
can have someone come look at it!
Thank you so much for your time!
      ~Jordan
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Jordan Colton Oct 01, 2009 01:25 PM
emailed him explaining how to download and install
adobe flash player.
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Cinthya Mendez-Garcia Oct 01, 2009 10:19 AM
says is able to view you tube video in NS 103 but
unable to in his office. says all he gets is a
black screen. 


available times:
today until 2pm 
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