Service Request Ticket - # 34131

Service Request Information

CONTACT Name LeMaster, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2009 03:28 PM
Department Natural Science Division Phone 88136
Location Email lemastm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20081163[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. GB3H4J1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista Bus downgraded to WIN XP Pro SP3, Microsoft Office 2007 Pro Plus license from P0070962, Adobe Acrobat Pro v6.0 Win license from P0045304, SigmaStat v3.1.1 and SigmaPlot v9.0.1 from P0056776 Upgrading to Windows 7- 64bits

Wired NIC 00:24:E8:1B:5F:E6


TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public

Entered by Date Memo
Lance Jewett Oct 19, 2009 09:34 AM
Status changed from (1) Pending to (5) Completed
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Lance Jewett Oct 19, 2009 09:34 AM
Task reassigned to Self Resolved.
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Brian Berkley Oct 01, 2009 04:33 PM
Michael,

Did changing your passwords solve the purchase
request issue?
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Brian Berkley Oct 01, 2009 04:08 PM
passwords are out of sync
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