Service Request Ticket - # 34158

Service Request Information

CONTACT Name Cannon, Dale   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2009 03:21 PM
Department Emeritus and Retired Faculty and Staff Phone 5038383489
Location Email cannodw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030660[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag H560Y41 Description Dimension 4600, P4-2.80GHz
Serial No. H560Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:FF:36

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Oct 05, 2009 05:17 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Adam Wehner Oct 05, 2009 05:17 PM 
Dale emailed me and said that everything is up and
working now.
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Adam Wehner Oct 05, 2009 10:27 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Adam Wehner Oct 05, 2009 10:27 AM 
Sent Dale an email asking if he had figured out
how to mount the printer.
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Brian Berkley Oct 02, 2009 04:06 PM 
Task reassigned to Adam Wehner.
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Brian Berkley Oct 02, 2009 04:06 PM 
Dale,

Go to Start, Run and type: \\bart\hu-manatee

Then, when itÂ’s done, it will leave the printer
management window open.

Go to Start, Printers & Faxes, find the printer,
right click on it and choose set as default.

They should map automatically, do you get any
printers when you log in?
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Cinthya Mendez-Garcia Oct 02, 2009 03:21 PM 
his office is located in Humanity room 310.

would like the printer hu-manatee to be an option
for him on his printer drop down menu. would like
the printer to be his default printer. 

available times: 
office open almost any time during the day.
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