Service Request Ticket - # 34161

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 03, 2009 10:41 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050151[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 9YMWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:91:E8:29

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Oct 08, 2009 02:06 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Lance Jewett Oct 08, 2009 02:06 PM 
Didnt see anything wrong with it, i could log in
just fine and there were many user profiles
already on there.
 Add Attachment
Lance Jewett Oct 05, 2009 08:04 AM 
Task reassigned to Lance Jewett.
 Add Attachment
Kevin Elmore Oct 03, 2009 10:41 AM 
She tried 3 different profiles and restarted the
machine.
 Add Attachment