Service Request Ticket - # 34217

Service Request Information

CONTACT Name Avila, Osvaldo   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 06, 2009 11:56 AM
Department Student Success & Advising Office Phone 88587
Location Email avilao@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030663[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 2760Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Macromedia Studio MX 2004 from P0052515

Wired NIC 00:0C:F1:EA:55:F1

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Jan 11, 2010 01:14 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Jan 11, 2010 01:14 PM 
I was over there and they were printing to the
printers fine but the printer was jamming when
duplexing, so i fixed that.
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Jordan Colton Jan 11, 2010 12:16 PM 
Task reassigned to Jordan Colton.
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Teresa Hutchinson Nov 25, 2009 03:16 PM 
****This is an email****

Hi Osvaldo,

We were just touching base with you regarding a 
service request that we have for you (#34217) to 
let you know that we still have this on our list 
to do.

Thank you for your patience and we'll help as 
soon as possible.

Thanks,
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Chris Marsaglia Oct 06, 2009 11:56 AM 
He will be out after ten
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Chris Marsaglia Oct 06, 2009 11:56 AM 
The front desk area in the building can't print to
any of the local printers. He can't personally
cant print from the front desk area. And he also
needs access to the student folders.
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