Service Request Ticket - # 34218

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 06, 2009 11:59 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060338[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0629YB00D5 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 license from P0059051

Wired NIC 00:14:4F:48:83:D0

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Nov 02, 2009 11:28 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Nov 02, 2009 11:28 AM 
The queue should not pause anymore.I did some 
adjusting on the print server.
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Brian Berkley Oct 06, 2009 01:05 PM 
Task reassigned to Adam Wehner.
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Brian Berkley Oct 06, 2009 01:05 PM 
I cleared the queue, you should check out why its
pausing
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Chris Marsaglia Oct 06, 2009 11:59 AM 
A student in Math and Nursing can't print to
printer, Math Lab bart. There are multiple tasks
paused and the student needs these things taken
care of.
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