Service Request Ticket - # 34221

Service Request Information

CONTACT Name VanNice, Christina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 06, 2009 12:43 PM
Department College of Education Phone 88471
Location Email cainc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071177[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 3HY6GG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066371

Wired NIC 00:1E:C9:7D:BC:B6

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 06, 2009 02:07 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 06, 2009 02:07 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 06, 2009 02:07 PM 
Christina,

That printer is ED-Guppy unless you are referring
to the SpecialEd faculty printer.

You can map to it by going to Start, Run and
typing: \\bart\ed-guppy

Click OK.

Go to start, printers & faxes, right click
Ed-Guppy and select Set as Default.
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Chris Marsaglia Oct 06, 2009 12:43 PM 
She wants printer in ED166 from her office
computer ED101.
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