Service Request Ticket - # 34246

Service Request Information

CONTACT Name Kosko, Kenneth A.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 07, 2009 10:34 AM
Department The Research Institute Phone 88751
Location Email koskok@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080466[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude D630, 2.50GHz, 6M L2 Cache, 800MHz
Serial No. 74RDPH1 Location PDR

CPU Intel Core 2 Duo T9300(2.5GHz/800Mhz/6ML2cache)


OS Unknown Software Windows Vista business downgrade to WIN XP Pro, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003

Wired NIC 00:21:70:C4:33:F5


Wireless NIC 00:21:5C:86:D4:31

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 07, 2009 12:07 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 07, 2009 12:07 PM 
Turned off wireless, and its working properly.
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Brian Berkley Oct 07, 2009 10:54 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 07, 2009 10:54 AM 
called and left vm
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Casey Sonflieth Oct 07, 2009 10:34 AM 
he goes into his power point presentations on his 
laptop it takes about 15-20 seconds to go from 
some slides to the next but not all of the slides 
to that. 

Phone: 8-8751
Email: koskok@wou.edu
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