Service Request Ticket - # 34274

Service Request Information

CONTACT Name Walsh, Kenneth (KC)   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 08, 2009 10:02 AM
Department Health & Exercise Science Phone 88891
Location Email walshk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070550[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. 6S8L5F1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003

Wired NIC 00:1A:A0:7B:17:48

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Lance Jewett Oct 19, 2009 09:35 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Oct 19, 2009 09:35 AM 
He was logged on already
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Lance Jewett Oct 19, 2009 09:34 AM 
Task reassigned to Nathan Higginbotham.
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Cinthya Mendez-Garcia Oct 08, 2009 10:02 AM 
the machine is a PC. says if you try to log on to
mash or local they get an error message. 


error:

"windows could not log you on because your profile
could not be loaded to the network..."

available times: 
the classroom is available from 1-2pm today. says
he does not mind if someone comes in during class.
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