Service Request Ticket - # 34279

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 08, 2009 12:48 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080307[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Mac Pro, 2.8GHZ Quad Core Intel Xeon #Z0EM
Serial No. G88342WXXYL Location PDR

CPU One 2.8GHz Quad-Core Intel Xeon


OS MAC OS X 10.7 (LION) Software OSX 10.7 Lion upgrade from P0081770, MS Office 2008 for MAC from P0067422, DO NOT INSTALL- Adobe Web Prem CS5 & InDesign CS5 for MAC from P0076844 transfered to NEW imacs for CH311-student TECH

Wired NIC 00:1F:5B:3B:2A:14


Bluetooth NIC 00:22:41:CD:1D:50

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Nov 02, 2009 04:22 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Nov 02, 2009 04:22 PM 
Richard worked on this and they should be up and 
running now.
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Brian Berkley Oct 14, 2009 08:25 AM 
Task reassigned to Adam Wehner.
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Chris Marsaglia Oct 08, 2009 12:48 PM 
a student tried to print and got an error message
that said txt.edit is unavailable and asked for IP
Admin password.
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