Service Request Ticket - # 34285

Service Request Information

CONTACT Name Rosselli, Hilda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 08, 2009 02:54 PM
Department College of Education Phone 88371
Location Email rossellih@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090360[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 24-inch, 2.66GHz Intel Core 2 Duo#Z0FP
Serial No. SQP9190490TG Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Microsoft Office 2008 for MAC from P0071641

Wired NIC 00:25:4B:AF:B6:A0


Wireless NIC 00:24:36:B5:3B:03


Bluetooth NIC 00:25:00:CB:35:27

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact ellism@wou.edu 88629

Tracking

Entered by Date Memo
Michael Ellis
Email

Public
Entered by Date Memo
Michael Ellis Oct 12, 2009 01:07 PM 
Status changed from (1) Pending to (5) Completed
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Michael Ellis Oct 12, 2009 01:07 PM 
I worked with Hilda to setup the DW model on the
Terminal Server for her on both of her computers.
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Michael Ellis Oct 12, 2009 09:21 AM 
I left her a Voicemail.
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Brian Berkley Oct 08, 2009 03:43 PM 
Task reassigned to Michael Ellis.
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Chris Marsaglia Oct 08, 2009 02:54 PM 
She needs Biquery downloaded on her Mac
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