Service Request Ticket - # 34287

Service Request Information

CONTACT Name Smith, Julia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 08, 2009 03:20 PM
Department Deaf Studies and Professional Studies Phone 88744
Location Email smithj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030741[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 51F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:26:E9

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 19, 2009 04:25 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 19, 2009 04:25 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 19, 2009 04:25 PM 
Julia,

Your system is not showing that it was purchased
with a license for Office 2007.

If you need office 2007 for a specific reason, it
is available on the terminal servers (remote
desktop to: ts.wou.edu), or your department will
have to authorize purchasing an Office 2007
license for your system.

Thanks,
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Lance Jewett Oct 09, 2009 08:07 AM 
Doesn't show in inventory that she is able to up
grade. So im sure she will have to purchase a 2007
license.
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Patrick Shanley Oct 08, 2009 03:20 PM 
She was just enquiring about when she might be 
able to get software upgrades on her office 
computer.
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