Service Request Ticket - # 34300

Service Request Information

CONTACT Name Stewart, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2009 11:18 AM
Department The Research Institute Phone 88402
Location Email stewarm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20041068[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 4600 - TRI Purchased - TRI# 87321018
Serial No. Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:11:11:20:00:AB

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Oct 21, 2009 02:58 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Oct 20, 2009 03:05 PM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Oct 20, 2009 02:51 PM 
Installed- had problems with admin rights but got
working
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Cinthya Mendez-Garcia Oct 20, 2009 09:39 AM 
available times: 
most of today and first part of tomorrow.
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Todor Todorov Oct 16, 2009 09:19 AM 
I called him and left him a VM for available day
and time.
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Chris Marsaglia Oct 09, 2009 11:18 AM 
He sent in his computer and all he has is the WOU
mail and would like Outlook installed in his
machine. WOU mail keeps closing in the middle
writing emails and he has to keep logging in.
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