Service Request Ticket - # 34303

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2009 01:01 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040134[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4, 2.8GHz
Serial No. 4sf8h51 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office 2003, FileMaker Pro 7.0 from W#20031289 from P0052260.

Wired NIC 00:11:11:0E:DD:F3

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Oct 12, 2009 08:09 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Oct 12, 2009 08:09 AM 
Task reassigned to Lance Jewett.
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Lance Jewett Oct 12, 2009 08:09 AM 
Called over and walked her through how to change it.
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Lance Jewett Oct 12, 2009 08:06 AM 
Michelle's extension 88493. There is nothing wrong
just the monitor got switched over to the other
display input.
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Chris Marsaglia Oct 09, 2009 01:01 PM 
When she turns on her machine, a dell box that
says 1:analog input self test feature check (RED
BLUE GREEN and WHITE.) This is high priority from
Michelle Price. The computer is on the Fifth Floor
of the APSC building, rm#501 in the study abroad
center.
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