Service Request Ticket - # 34306

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2009 03:17 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090291[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude 2100 1.60GHz,533Mhz, FSB Netbook
Serial No. 538h7k1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0071641

Wired NIC 00:22:19:FA:DB:37


Wireless NIC 00:24:2C:5B:55:A9


Bluetooth NIC 00:25:56:D3:87:3F

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Oct 14, 2009 02:11 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Oct 14, 2009 02:11 PM 
The laptop got a new keyboard and they got it back
yesterday.
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Lance Jewett Oct 12, 2009 09:17 AM 
Task reassigned to Adam Wehner.
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Cinthya Mendez-Garcia Oct 09, 2009 03:17 PM 
says someone spilled liquid on one of the check
out laptops. would like to have someone clean it
if possible. it is a net book. It is behind the
checkout desk.
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