Service Request Ticket - # 34307

Service Request Information

CONTACT Name Ayer, Lyn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2009 03:32 PM
Department Phone 88328
Location Email ayerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070447[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. FTC61F1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows dongraded to XP Pro sp2, Office from TRI site license

Wired NIC 00:1A:A0:6F:A0:8C


TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public

Entered by Date Memo
Lance Jewett Oct 12, 2009 09:31 AM
Status changed from (1) Pending to (5) Completed
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Lance Jewett Oct 12, 2009 09:31 AM
Task reassigned to Lance Jewett.
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Lance Jewett Oct 12, 2009 09:31 AM
Called and talked to her, she saved it once but
that was when there was not text on the page. then
she didnt save it again.
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Cinthya Mendez-Garcia Oct 09, 2009 03:32 PM
available times: 
today until 5pm 
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Cinthya Mendez-Garcia Oct 09, 2009 03:32 PM
says she was working on a word document and says
she just closed it without saving. says when she
looks at the recent documents on the start menu it
shows a blank document. says she saved it as "on
hold."  
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