Service Request Ticket - # 34308

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2009 08:08 AM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051209[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. SG63315342 Location PDR

Model C8164A Hostname
Notes duplexing, extra paper tray, name is Ink/Toner Refill

Wired NIC 00:11:0A:EC:E8:5B

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Oct 12, 2009 08:31 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Oct 12, 2009 08:31 AM 
Task reassigned to Lance Jewett.
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Lance Jewett Oct 12, 2009 08:31 AM 
New printers are replacing those ones.
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Kevin Elmore Oct 10, 2009 08:08 AM 
Tray 1 and 2 are jamming, and the paper is
shredded inside the machine.
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