Service Request Ticket - # 34310

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 11, 2009 05:25 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050153[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag GXMWW71 Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. GXMWW71 Location Unknown

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:91:E7:8C

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Kevin Elmore Oct 16, 2009 09:20 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Oct 16, 2009 09:20 AM 
They had replaced the mouse already but they needed one spare because mice are stolen frequently.
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Lance Jewett Oct 16, 2009 09:04 AM 
Task reassigned to Nathan Higginbotham.
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Kevin Elmore Oct 11, 2009 05:25 PM 
Ref RF31.
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