Service Request Ticket - # 34317

Service Request Information

CONTACT Name Smiles, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2009 09:35 AM
Department College of Education Phone 88526
Location Email smilest@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040693[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 83T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:14:5F

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 13, 2009 08:51 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 13, 2009 08:51 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 13, 2009 08:51 AM 
Tracy,

There are 2 files on your desktop.

One is O2k7Comp.exe, it is the Office 2007
Compatibility Pack.

The other is Works632_en-US.msi which is the MS
Works Compatibility Pack.

Double-click on them to install.

If you have any questions, please let me know.
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Casey Sonflieth Oct 12, 2009 09:35 AM 
she is calling in asking for some help setting up 
a patch on her computer. so she can open newer 
versions of powerpoint and .DOC files

Phone: 8-8526
Email: smilest@wou.edu
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