Service Request Ticket - # 34322

Service Request Information

CONTACT Name LeRoy, JoNan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2009 11:05 AM
Department The Research Institute Phone 88361
Location Email leroyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040878[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag G25PJ71 Description Inspiron 700m, 1.60GHz/400MHz FSB, 12.1in WXGA
Serial No. G25PJ71 Location ITC 207 Storage (was DEP Staff Laptop)

CPU Pentium M-1.7 GHz


OS Software MS Office Pro 2003 from P0052761

Wired NIC 00:12:3F:7F:2D:76


Wireless NIC 00:0B:7D:22:7C:75

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Teresa Hutchinson Oct 12, 2009 01:59 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Oct 12, 2009 01:59 PM 
Their student worker came by and picked it up and 
we talked to Lance and he said that they should 
be able to login and it should be working now.  
So gave a message to have JoNan call us back if 
it doesn't work.

Thanks!
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Richard Kavanagh student Oct 12, 2009 11:57 AM 
Task reassigned to Lance Jewett.
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Richard Kavanagh student Oct 12, 2009 11:57 AM 
connected and wireless is working.
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Teresa Hutchinson Oct 12, 2009 11:05 AM 
Can't connect to the Internet, needs trouble 
shooting.
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