Service Request Ticket - # 34341

Service Request Information

CONTACT Name Tucker, Jon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 13, 2009 09:38 AM
Department Student Engagement Phone 88063
Location Email tuckerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070439[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 780F1F1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:70:8B:5C

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Nov 11, 2009 10:26 AM 
Status changed from (1) Pending to (5) Completed
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Brian Witt Nov 11, 2009 10:26 AM 
****This is an email****

Brian,
I have gotten access to them so I should be good
at this point.  Thank you!
Jon
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Brian Witt Nov 11, 2009 10:26 AM 
****This is an email****

Jon,

 

Did you still need your books restored that were
inadvertently deleted in the last 12 months? If
so, do you remember the exact path/location to
those files?  Let me know what you want to do here
at this point.
 
Thanks,
 
Brian
Unix Sys Admin
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Brian Witt Nov 11, 2009 09:28 AM 
Task reassigned to Brian Witt.
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Cinthya Mendez-Garcia Oct 13, 2009 10:10 AM 
****This is an email****
20070439[Edit Inv]
Jon
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Brian Berkley Oct 13, 2009 09:42 AM 
Task reassigned to Network Support.
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Cinthya Mendez-Garcia Oct 13, 2009 09:40 AM 
I replied asking for the WOU# off of his machine.
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Cinthya Mendez-Garcia Oct 13, 2009 09:38 AM 
****This is an email****
There are some files missing from my H: or I:
drive that may have been inadvertantly deleted in
the last 12 months that I need to find.  It is a
copy of my book in Word format and a draft of a
second book I was working on.  Would someone
please call me to help me determine if we can
recover these and where they might be?  Thanks!
Jon

Jon Tucker
Director, Werner University Center, Student
Leadership & Activities
503.838.8063
www.wou.edu/studentleadership
www.wou.edu/student/wuc
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