Service Request Ticket - # 34346

Service Request Information

CONTACT Name Burton, Laurie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 13, 2009 10:52 AM
Department Natural Science Division Phone 88345
Location Email burtonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080082[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 thin Client #NTC-10Z-00
Serial No. S0803BE8C1E Location PDR

CPU Unknown


OS Unknown Software Office Pro Plus 2007 from P0066994

Wired NIC 00:14:4F:A7:FE:BD

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 13, 2009 11:04 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 13, 2009 11:04 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 13, 2009 11:04 AM 
terminated session
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Cinthya Mendez-Garcia Oct 13, 2009 10:53 AM 
had her try to hover over with the mouse but no
"X" shows to close out.
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Cinthya Mendez-Garcia Oct 13, 2009 10:52 AM 
computer located in the computer lab MN room 110.
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