Service Request Ticket - # 34350

Service Request Information

CONTACT Name Marsaglia, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 13, 2009 11:55 AM
Department Computer Science Division Phone 88991
Location Email jcm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090457[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Studio 1737, T9600, 2.80GHz, 1066MHz, 6M
Serial No. 57K7ZK1 Location PDR

CPU Intel Core 2 Duo T9600(2.8GHz, 1066MHz, 6ML2)


OS Unknown Software Win Vista 64 bit downgraded to WIN XP Pro, 64 bit, Cyberlink Power DVD8.2 playback and Roxio Creator DE 10, Microsoft Office Pro Plus 2007 from P0072370

Wired NIC 00:26:B9:01:77:A0


Wireless NIC 0C:60:76:24:9D:18

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Nov 02, 2009 11:04 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Nov 02, 2009 11:04 AM 
Delivered it to him this morning.
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Tricia Flaherty Oct 13, 2009 11:55 AM 
Please setup this unusal laptop for John 
Marsaglia with WIN XP Pro 64 bit OS and for 
hooking up to campus network, it is in box with 
Orange backpack and invoice needs to be signed 
and returned to Joanie Kinnaman(copy to Portia)
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