Service Request Ticket - # 34366

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 14, 2009 06:15 AM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070545[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. bz8l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003

Wired NIC 00:1A:A0:7B:9A:D4

TECHS Submitted by Darren Pattison Contact dpattis@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Lance Jewett Oct 14, 2009 08:40 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Oct 14, 2009 08:40 AM 
Task reassigned to Self Resolved.
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Lance Jewett Oct 14, 2009 08:40 AM 
Will be fixed once the switches are.
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Lance Jewett Oct 14, 2009 08:11 AM 
Steam pipe broke in the building taking out the
switches.
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Darren Pattison Oct 14, 2009 07:18 AM 
It's actually Portia Perkins, not new staff.
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Darren Pattison Oct 14, 2009 06:15 AM 
She called at about 6:15, saying that she was 
unable to gain access to any of the drives or the 
internet.  She said that a fellow professor down 
the building was not having any of the same 
issues.  Her name is Portia Perkins, and she was 
very nice on the phone.
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