Service Request Ticket - # 34372

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 14, 2009 08:39 AM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20090103[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22inch P2210 Professional Widescreen Monitor
Serial No. CN0U828K7444594PG31S Location PDR 2023 Giveaway
TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Oct 19, 2009 10:06 AM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Oct 16, 2009 10:24 AM 
replaced by Adam Wednesday 0ct 14th we are 
looking into cable ties that can connect the 
mosue to the keyboard to help prevent further 
theft since the mighty mouse has a $50.00 
replacement cost
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Teresa Hutchinson Oct 14, 2009 09:58 AM 
Task reassigned to Tricia Flaherty.
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Teresa Hutchinson Oct 14, 2009 09:58 AM 
Tricia - assiging this to you so you are aware of 
what happened also.  Do you think we should look 
into seeing if we can get camera footage or just 
replace it?
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Courtney Carlson Oct 14, 2009 08:40 AM 
Main Lab APSC 101
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Courtney Carlson Oct 14, 2009 08:39 AM 
This morning I noticed the mouse is gone from 
station A2, located in the very first row on the 
right as you walk into the room. It's a mac 
station.
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