Service Request Ticket - # 34376

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 14, 2009 10:22 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080293[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet P4515X Printer #CB516A#ABA
Serial No. CNDY126679 Location PDR

Model CB516A Hostname wuclab.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer, maintenance repair with HP LJ P4515 Maint Kit from P0080195 5-2011 SR42487, LaserJet P4515 fuser maint. replacement from P0085129 5-2012 SR47080, LJ P4515X Maint Kit for Maint repair SR49266 from P0088748 IP: 140.211.118.46 Ink/Toner Refill HP 64A or HP 64X

Wired NIC 00:1F:29:24:A4:76

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Oct 19, 2009 01:22 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Oct 19, 2009 01:22 PM 
I worked on these printers on Friday.  Their
default setups were messed up.  They are both back
up and running now.
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Brian Berkley Oct 16, 2009 09:16 AM 
Task reassigned to Adam Wehner.
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Teresa Hutchinson Oct 14, 2009 10:22 AM 
Student called in and said that no one can print 
to the printers in the WUC lab, both 20080293[Edit Inv] and 
20080294[Edit Inv].  It sounds like 0294 also needs toner 
so I'll create a task for the lab attendant to 
replace the toner in the one to see if that helps.
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