Service Request Ticket - # 34392

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 14, 2009 05:53 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060433[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Optiplex GX620 USFF Pentium D, 3.40GHz, 2x2M, 800MHz
Serial No. BFVR6C1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software Microsoft Office Pro Plus 2007 installed as Office Pro 2003 from P0059749

Wired NIC 00:18:8B:55:6C:D5

TECHS Submitted by Kayla Fordham Contact kfordham08@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Dec 01, 2009 08:43 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Dec 01, 2009 08:43 AM 
No response from this person.
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Gabriel Thrash Nov 23, 2009 10:08 AM 
****This is an email****
Hi, this is Gabe again with UCS, emailing you to
let you know that if you don't respond to this
email or call us regarding your task within the
next 7 days, your task will be closed.  you can
call us back at ext. 88925.
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Lance Jewett Nov 04, 2009 10:25 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Nov 03, 2009 10:15 AM 
****This is an email****
Hi, this i Gabe with UCS, and I am emailing you to
see if you were still having problems playing cds
in the computer.  If you are you can call us back
at ext. 88925 and let us know when you will be
available for a tech to come by and look at this
problem for you.
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Kayla Fordham Oct 14, 2009 05:53 PM 
Reported that when she tried to play a CD on the
computer, she couldn't get it to open and when she
finally did the CD didn't play. The WOU # is
20060433[Edit Inv] and it's in HSS235.
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