Service Request Ticket - # 34400

Service Request Information

CONTACT Name Sil, Narasingha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 15, 2009 09:35 AM
Department Emeritus and Retired Faculty and Staff Phone
Location Email siln@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030696[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 4RC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:19:A4

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Nov 05, 2009 01:21 PM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Oct 23, 2009 01:32 PM 
Task reassigned to Todor Todorov.
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Chris Marsaglia Oct 23, 2009 11:01 AM 
He has to go but the key is with the secretary. 
He would like this problem worked on today.
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Chris Marsaglia Oct 23, 2009 11:00 AM 
Priority changed from (3) Priority to (2) High Priority.
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Patrick Shanley Oct 21, 2009 01:05 PM 
He called back and said that he is able to print 
to other printers around campus but still not to 
his office printer and it's becoming an 
inconvience.
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Cinthya Mendez-Garcia Oct 15, 2009 09:35 AM 
says his office printer is displayed on his drop
down menu but is unable to print. says he does not
get a pop up window saying the job has been sent.
the printer does not display any error message.

Available Times: 
today between 12-2pm and between 4-5pm 
tomorrow 11am 

Printer WOU# 20040534[Edit Inv]

COmputer WOU# 20030696[Edit Inv]
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