Service Request Ticket - # 34403

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 15, 2009 12:01 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030663[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 2760Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Macromedia Studio MX 2004 from P0052515

Wired NIC 00:0C:F1:EA:55:F1

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Oct 21, 2009 10:21 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Oct 21, 2009 10:21 AM 
Task reassigned to Lance Jewett.
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Lance Jewett Oct 21, 2009 10:21 AM 
She was typing it in as //cougar/aalc instead of
\\cougar\aalc
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Brian Berkley Oct 21, 2009 10:08 AM 
Task reassigned to UCS Tech.
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Brian Berkley Oct 21, 2009 10:08 AM 
Priority changed from (2) High Priority to (1) Highest Priority.
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Casey Sonflieth Oct 21, 2009 09:31 AM 
She called in asking if someone is still going to 
show up before two today.
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Todor Todorov Oct 16, 2009 04:18 PM 
Task reassigned to Brian Berkley.
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Todor Todorov Oct 16, 2009 04:18 PM 
She will be there on Wednesday from 9 to 2pm.
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Chris Marsaglia Oct 15, 2009 12:01 PM 
A student worker in Advising needs access to the I
drive. Recently she had accessed them through the
run option, //cougar/aalc. She tried it today and
it doesn't work. She needs access to the entire I
drive for her office and position. Room 401 of
APSC. She would like to be contacted on completion. 
Shannon Lettow
V00189535
slettow
503.490.4808
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