Service Request Ticket - # 34424

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 16, 2009 11:41 AM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080216[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 2.66GHz, 6M, VT1333FSB
Serial No. JY8Y4H1 Location PDR

CPU Intel Core 2 Duo E8200(2.66GHz,6M,VT,1333MHzFSB)


OS Unknown Software Windows Vista Bus downgraded to WIN XP Pro, MS Office PRo Plus 2007 WIN from P0067394

Wired NIC 00:21:70:2C:99:9D

TECHS Submitted by Kayla Fordham Contact kfordham08@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Oct 16, 2009 12:17 PM 
Task reassigned to Todor Todorov.
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Todor Todorov Oct 16, 2009 12:17 PM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Oct 16, 2009 12:17 PM 
the shortcut was missing
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Kayla Fordham Oct 16, 2009 11:41 AM 
****This is an email****
Hello, computer (WOU# 20080216) does not allow
access to Microsoft Office on Mash. Students do
need this software installed and accessible. All
other computers in NS 125 are "working fine" Thank
you I appreciate your efforts, philip
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