Service Request Ticket - # 34444

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 18, 2009 09:39 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060752[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini #Z0DM
Serial No. G87222SGW0D Location PDR 2023 Giveaway

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Software Microsoft Windows XP Pro with Service Pack 2 from P0061501, MS Office Pro Plus 2007 and Pro 2004 order#2818,

Wired NIC 00:16:CB:A9:CB:C9


Wireless NIC 00:17:F2:53:B7:3B

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Oct 19, 2009 08:46 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Oct 19, 2009 08:36 AM 
Task reassigned to Lance Jewett.
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Kevin Elmore Oct 18, 2009 09:39 PM 
They tried to unplug and plug it back in to no
avail.  The computer is in HL108.
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