Service Request Ticket - # 34447

Service Request Information

CONTACT Name Killoran, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 19, 2009 09:51 AM
Department The Research Institute Phone 88757
Location Email killorj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050968[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag JGCN491 Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800MHz FSB
Serial No. JGCN491 Location was John Killoran, TR

CPU Pentium 4-3.2GHz


OS Unknown Software TR has site license for Office Pro 2003, his office upgraded Dec2010 to Office 2010 Pro Plus on P00( order#5362)installed as Office 2007, CorelDRAW Graphics Suite X3 from P0063200, Endnote X1.0.1 from P0065757

Wired NIC 00:12:3F:CA:B4:92


TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public

Entered by Date Memo
Todor Todorov Dec 22, 2009 03:26 PM
Status changed from (1) Pending to (5) Completed
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Todor Todorov Dec 22, 2009 03:26 PM
I went there and installed it today
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Brian Berkley Dec 18, 2009 01:21 PM
Task reassigned to Todor Todorov.
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Brian Berkley Dec 03, 2009 01:49 PM
Status changed from (1) Pending to (4) On Hold
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Brian Berkley Oct 19, 2009 11:14 AM
Task reassigned to Brian Berkley.
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Brian Berkley Oct 19, 2009 11:14 AM
Yes, he needs to be there to login with WOUPRD
banner credentials.
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Kevin Elmore Oct 19, 2009 09:51 AM
Needs Bi-Query installed on his computer.

He doesn't need to be there at all.  Check with
Nancy Ganson @ 88808 for office access.
He'll be out of town for the rest of this week and
Nancy's out til Wednesday.
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